Shipping policy
Thank you for shopping with Zayvas. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1β3 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.
If we experience a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you via email.
Shipping Time
Estimated delivery times:
- Pakistan: 3β7 business days
- International Orders: 7β21 business days (depending on destination and customs processing)
Please note that delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, customs clearance, or peak shopping seasons.
Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and order size. Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information (if available). You can use the tracking number to monitor your shipment's progress.
Incorrect Shipping Information
Please ensure that your shipping address is accurate and complete. Zayvas is not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and assist in finding a resolution.
Delivery Delays
While we strive to meet estimated delivery times, we cannot guarantee delivery dates. Delays caused by shipping carriers, customs authorities, weather conditions, or other unforeseen circumstances are beyond our control.
Contact Us
If you have any questions about shipping or your order, please contact us:
Zayvas
Email: [thezayvas@gmail.com]
Website:Β https://zayvas.com/
We appreciate your trust in Zayvas and thank you for shopping with us.
